Changes to Online Banking Account Numbers

When making online payments through your financial institution, please ensure that you are using the proper account number format, otherwise the payments may be rejected by your bank. Those new formats are as follows:

  • Utility accounts now have 14 digits (please refer to your last utility invoice for your account number);
  • Property tax invoices, coming out in May, will have 11 digits.

If you are currently making monthly online tax payments, please amend your account number as follows:

Add: 567 (Radium's tax jurisdiction), followed by a 0, followed by your account number (0000.000).

If you have any difficulty in setting up your new account numbers, please either call your financial institution, or our office. 

Thank you.